Product Support


Simple solutions to ensure you get the most from your Emergency Medical Alert devices

Customer Support

Monitoring Specialist Smiling and Speaking with Headset

Emergency Medical Alert customer support representatives are trained to provide technical and customer service. Whether you have questions about our mobile unit, need assistance setting up your mobile unit, or simply want to provide feedback, our customer support representatives are always available to provide efficient and friendly customer service.

At Emergency Medical Alert, we value our customers and aim to make your experience with us as positive as possible.

You can contact our customer support representatives by calling toll free using the phone number below.

Phone: 1-888-235-7724

Risk Free Trial

If you have tested your Emergency Medical Alert unit and connected to our Emergency Response Center, but you're unhappy with the device, you can cancel your service.

  1. Cancel anytime
  2. No cancellation fees

Risk Free Trial

If you have tested your Emergency Medical Alert unit and connected to our Emergency Response Center, but you're unhappy with the device, you can cancel your service.

  1. Cancel anytime
  2. No cancellation fees