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1-800-201-1283

Returns

If you’re unhappy with your product, you can return it easily with the steps below.

Mobile Medical Alert

Follow these 3 easy steps to return your device:


  1. Call our Emergency Medical Alert customer support at 1-800-201-1283 (Monday to Friday between 9:00 AM and 5:00 PM EST)

  2. Our customer support will give you a Return Merchandise Authorization (RMA). Please include the RMA on the outside of the shipping box you return.

  3. Your Emergency Medical Alert service will be cancelled when the shipping box with RMA is received by us.

Experience Peace Of Mind With The Emergency Medical Alert Guarantee

All Emergency Medical Alert products are provided with a no contract guarantee. If you find that you no longer need your product or otherwise wish to cancel your service, you can return your unit to Emergency Medical Alert to cancel your service at anytime.

  1. Cancel Anytime
  2. No Cancellation Fees
  3. No Contract
  4. Satisfaction Guaranteed

Experience Peace Of Mind With The Emergency Medical Alert Guarantee

All Emergency Medical Alert products are provided with a no contract guarantee. If you find that you no longer need your product or otherwise wish to cancel your service, you can return your unit to Emergency Medical Alert to cancel your service at anytime.

  1. Cancel anytime
  2. No cancellation fees
  3. No Contract
  4. Satisfaction Guaranteed

Get Your FREE
Mobile Medical Alert
Buying Guide Today!

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Emegency Medical Alert

Customer Service

Contact Us

Call (Toll Free)
1-800-201-1283
Hours
Monitoring Center:
24/7 365 Days

Customer Service:
Monday to Friday
9:00 AM - 5:00 PM EST